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Tender Details
- Country: Belgium
- Summary: Market Research Itsm
- KWT Ref No: 119769234
- Deadline: 30 Jun 2025
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: District09-M001017_pub01
- Purchaser's Detail :
- Description :
- • gaining insight into the possibilities of contemporary and innovative ITSM solutions: we want to get a clear picture of the latest technologies and functions that are available in the market. • Inform about solutions that are self -reliant by end users: we are interestedIn solutions that enable users to solve problems independently and work efficiently without continuous support for IT staff. • gaining insight into change and migration impact: we want to understand how the implementation of the solution the current systems and processeswill influence, including the required steps for successful migration. • gaining insight into a time plan: we want to be able to draw up a realistic time plan for the implementation of the solution, including important milestones and expected lead times. • gaining insight into the project costs,License and maintenance costs: We want to be able to make an estimate of the expected costs for the project, including license and maintenance costs for the various parts of the future ITSM solution. • gaining insight into the supported CMDB options: we want our ITSM processesBetter support with a consistent and qualitative CMDB. We want to focus as much as possible on automation and integrations with other tooling.
Category (CPV code): Computer-Related Services(72500000) - Documents :
Purchaser : DISTRICT09
Belgium
[Disclaimer: For Exact Organization/Tendering Authority details, please refer to the tender notice.]
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