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Tender Details
- Country: Germany
- Summary: Software and Implementation of a Crm System- Campaign Management Tool for Private and Business Customer Sectors
- KWT Ref No: 117671458
- Deadline: 11 May 2025
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: 600000.00
- Notice Type: Tender
- Document Ref. No.: 241212-2025
- Purchaser's Detail :
- Description :
- Software and implementation of a CRM system-campaign management tool for the private and business customer area
Enni is looking for a bidder for a CRM software solution that optimally supports the sales requirements in the areas of service, sales and marketing. The system must be flexible,Future -proof and tailored to the needs of the energy industry. The software is said to be a highly scalable, cloud-based CRM system with a manufacturer's data model. Important requirements include a user-friendly web and app interface, integration of office applications,A data protection-compliant cloud solution and the possibility of individual expansion. The CRM must recognize these contracts early and automated campaigns forEnable customer loyalty or new customer acquisition. In the service area, the CRM should avoid media breaks and integrate all relevant systems such as inventory management, billing and ticketing in order to enable customer advisors to work efficiently. For the CRM system, tenLicenses are made available. The remaining 40 licenses required should only be used at a later date. The payment of these further licenses is due for in-action. The licenses include the use of the system and any otherDie... - Documents :
Purchaser : ENNI ENERGIE & ENVIRONMENT NIEDERRHEIN GMBH
Address: Am Jostenhof 15
Town: Moers
NUTS-Code: DEA1F
Postal Code: 47441
Attn: Herr Weber
Phone: +49 2841104-173
Fax: +49 2841...
Email :jweber@enni.de
URL :https://www.enni.de
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